Insurance is little more than a promise built on trust, supported with integrity, and honored with performance.
At Diversified Insurance Industries, Inc., we've honored that promise since 1969. That makes us one of the oldest independently owned insurance agencies in the greater Baltimore area. With annual premium volume of more than $100 million and a staff of some 90 insurance professionals, we're also one of the largest - regularly ranked in the area's top three independently owned agencies. Clients throughout the Mid-Atlantic region rely on us for the full spectrum of insurance products: commercial property and casualty; homeowners, car and boat; surety bonds; professional liability; term, universal and whole life; and health insurance.
By offering coverages from more than 40 leading carriers, understanding our clients' business and personal situations, and responding quickly when they need us most, we've earned the trust of clients ranging from the region's largest companies to private individuals who want nothing less than to provide their families sound financial protection.
If DII represents the same insurance companies as other agencies, does it really matter who you buy your insurance from?
Well, yes, it does.
Even though insurance products can be quite similar, not all insurance agencies are the same. An agency's size, strength, reputation and basic philosophy all have an effect on what's behind the promise of your policy.
We believe your insurance should work better for you than it does for us.
Simply put: your needs come first. Honesty and integrity demand that we always do what's in your best interest. So it's our goal to see that you're adequately and properly protected - with insurance that meets your needs, not ours.
Your DII agent is personally responsible for your satisfaction.
Unlike many other agencies, at DII agents own their accounts. Which means your agent is not just a salesperson who will hand you off to a junior staffer, but an insurance professional dedicated to personally assuring your needs are met.
Our stature and reputation with carriers give us buying power and clout that many other agencies simply do not have.
Our elite-level or top-tier recognition from select carriers means that in choosing DII, you get the best of both worlds: a personal relationship with an insurance professional who has a vested interest in your business ... and the strength of a large agency that can provide you the best insurance at the lowest rates.
Our clients stay with us year after year.
In the best measure of our performance, more than 95 percent of DII clients renew their policies each year. Some clients have been with us since we founded the agency in 1969. Compare that to the industry-average retention of just seven years.
Our ability to perform for our clients largely depends on our use of the latest technology. Often, this means solutions to problems with real time response. We at DII have heavily invested in automation and believe the benefits are apparent: fast and efficient service.
We've thrived in a competitive industry and remained strong through uncertain times.
This is no small accomplishment when you consider that almost all of the other large Baltimore agencies in business when we began more than 30 years ago are no longer independent - or have closed their doors entirely. More to the point, it gives you the peace-of-mind of knowing we'll be here when you have a claim.